HTTPS

All communication between your device and servers is encrypted over HTTPS. More specifically, our HTTPS configuration exclusively uses Transport Layer Security (TLS) v1.1 and up with forward secrecy.

Passwords / secrets

Your password is never stored in our database in an unencrypted, or decryptable, format. You are responsible for choosing a strong password and keeping it secret.

User permissions

SOJACA  ships with a robust roles and permissions system that lets you control user access to your business. A user’s role will specify the actions they can perform and what data they can see.

Employee access

We will only access your account to respond to support requests, and seek your consent before proceeding. The exception is if there is suspected abuse or an urgent security reason.

When working on a support issue we do our best to access the least amount of data needed to resolve your issue.